FAQ

Of course you can! We have partnered with Klarna to make buying more easy for you. Choose one of our payment options when finishing your order in the cart. Split the purchase into manageable installments or pay for your order up to 30 days later. Our most popular is 'slice it up in 4', which spreads the cost of your purchase into 4 interest-free installments that are charged from your card every 2 weeks.

As one of the very few, if not only, retailers, we offer free concierge service to all our customers. The service is a tailored shopping experience to every single customer so we make sure that you are taken care of. Send us an e-mail on concierge@hyfairliving.com or send us a chat message, and we will make sure to assign you a concierge agent as soon as possible.

As a courtesy to our customers, Hyfair & Living offer three different types of shipping methods. For all three methods, a customer service agent will follow up with you to make an appointment of the delivery given this is needed. 1) Standard Shipping is FREE on all orders. You can expect the order to be dispatched within 24 hours and arrive at your destination in 3-5 days. 2) Express Delivery for an extra charge of $99, and you can expect a shipping time of 1-2 days only. For our Loyalty Club members, we regularly offer coupons to get express delivery free on your next order. 3) White-Glove Deliveries are performed by a two man team equipped with a lift gate. The team will deliver to the room of choice, unpack the merchandise, light assembly. Delivery time of up to 30 minutes. The will remove all trash and debris when finished. This deliver includes up to two flight of stairs.

We currently ship in the United-States & Canada. For shipping outside of these countries, please reach out to our support.

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order. Additionally, you can track the status of your order from your "order history" section on your account page on the website.

As a courtesy to our customers, Hyfair & Living offer three different types of shipping methods. For all three methods, a customer service agent will follow up with you to make an appointment of the delivery given this is needed. Or you can get in touch with us before or after placing the order and we will make sure to find a solution that suits you.

Currently we accept Visa, MasterCard, AMEX, ApplePay & Klarna. Your preferred payment option not available? Reach out to customer service, and we will find a solution for you.